If this is how you protect deposits, log in here. If you’re in an ‘insured’ scheme, you or the agent must give the deposit to the TDP scheme. One thing I did notice was that according to my deposit certificate, the date of deposit protection was 6 weeks after my tenancy started. See pricing plan. Deposit Protection Service DO NOT pay them anything. If your landlord holds your deposit (so should be protected in the Insured scheme), the landlord should pay your deposit back within 10 days of your request for the deposit to be returned. Time limits. I’m renewing a tenancy that was entered into before 1 June 2019. LegalAdviceUK exists to provide help for those in need of legal support in England, Scotland, Wales and Northern Ireland. Is my deposit protected? Im sure I had protected both but i'd only done it for one. I have asked my landlord why the delay and I have been told that this is because it takes DPS 30 days to protect a deposit once it has been received by them. In the Insured scheme, even though the deposit protection has been marked as ended, the Tenancy Deposit Scheme will continue to offer protection for three months, to ensure that you have access to our dispute resolution service if you do not agree with the landlord retaining your deposit. While we recommend opening communications with your landlord before going to court, you may initiate court proceedings against your landlord. Our insurance scheme is where you pay a protection fee to protect your tenants deposits, allowing you to hold them in your own bank account. If you suspect that it has not been protected you should follow these steps: The majority of landlords and agents are aware of their responsibilities and will have registered your deposit with one of the three schemes. Pass the tenant the Prescribed Information immediately. It is important that your rental deposit is protected to avoid the potential for any disputes with your landlord when your rental agreement finally expires and you leave the property. Just enter your tenancy details into our deposit check tool and we’ll search our database to see if we can find your deposit. If you’re a tenant who’s about to move into a new property, you'll most likely have paid your landlord or letting agent a tenancy deposit. Members must hold deposits, protected by TDS, as stakeholder. If you send emails from a different address, this will delay the adjudication process as we’ll need to contact the registered email address to … ", Landlord Best Practices for Utility Bills, Ask TDS: "Does the deposit need to be re-protected when the tenancy turns periodic? Submit . Press question mark to learn the rest of the keyboard shortcuts. We also provide fair and impartial adjudication for disputes that arise over the tenancy deposits that we protect. When the landlord fails to adequately protect the deposit within the time frames, you can go through the courts to apply for compensation, usually equivalent to 1-3 times the deposit. By entering your tenancy details in the form below you can quickly check our database for your deposit and see the protection status. ... DPS MyDeposits TDS. Deposit protection has been a legal requirement for landlords since April 2007. If you don’t have access to your Deposit Protection Certificate code or Deposit Account Number, please use the form below to search for your deposit by entering information about your tenancy. Find out if your deposit is protected with TDS, or read our blog about when a tenant can expect their deposit to be returned. If you haven’t received notification as to your deposit protection, you may want to check this with your landlord or agent. The deposit should remain protected for the duration of the tenancy, although there may be cases where your landlord or agent decides to change which scheme the deposit is protected with, in which case you should receive updated deposit protection documentation. The deposit is protected in the scheme until the issue is settled. This means the deposit is now an issue between you, the deposit protection scheme, and your landlord. If your landlord doesn't protect your deposit Contact a tenancy deposit scheme ( TDP ) if you’re not sure whether your deposit has been protected. Not a lawyer, but you could try to reach an agreement with the landlord that doesn't involve courts. We will investigate your case thoroughly by collecting additional documents such as copies of your tenancy agreement(s). More posts from the LegalAdviceUK community. If you discover that your deposit has not been registered in any of the three government approved deposit protection schemes (MyDeposits, DPS – Deposit Protection Service, TDS – Tenancy Deposit Scheme), then you will not be able to use their free service to resolve a dispute with your landlord or agent. I've recently come to the end of my tenancy and am in the process of reclaiming my deposit via DPS, and am currently agreeing deductions with my landlord. In cases where an agent goes into liquidation, TDS will write to tenants giving them a time limited opportunity to submit an application. The question is often asked, when will I get my deposit, or more often: how quickly will I get my deposit back? This application will allow the tenant to raise a dispute at the end of the tenancy, whenever that may be, and TDS will honour the protection. ... Deposit Protection Service (DPS) If there is no dispute about the return of the deposit at the end of the tenancy, the landlord . ", Ask TDS: "If one tenant moves out, what happens to the shared deposit? tenant has agreed. The deposit should remain protected for the duration of the tenancy, although there may be cases where your landlord or agent decides to change which scheme the deposit is protected with, in which case you should receive updated deposit protection documentation. Is my deposit protected by The DPS? I am a bot, and this action was performed automatically. Are you a custodial member? Of course! To my horror there was only the first tenants deposit there. The Tenancy Deposit Scheme (TDS) is a government approved scheme for the protection of tenancy deposits; we offer both insured and custodial protection. Your deposit must be protected if you have an assured shorthold tenancy. Please contact the moderators of this subreddit if you have any questions or concerns. The TDS is a UK government-authorised deposit protection scheme that holds tenancy deposits on behalf of landlords. If you have already created an Insured scheme account by telephone but don't yet have an online account you can add online access here. To Posters (it is important you read this section), Tell us whether you're in England, Wales, Scotland, or NI as the laws in each are very different. The certificate is very user friendly for the tenants with all the information in a simple … Is My Deposit Protected? Protect each deposit you take with mydeposits. Choose between the mydeposits government authorised cash deposit protection scheme or our deposit replacement partner, Ome. Thanks for your reply, that's super interesting to know with regards to the date on the certificate - I had a feeling that the landlord might have been trying to mislead me with the timings as would seem weird for the DPS to take 30 days to process especially since the landlord has the 30 day obligation. If your landlord or letting agent has protected your deposit with us, you can rely on us to protect it throughout your tenancy. Those two are somewhat separate issues. If none of the schemes have any record of your deposit you can seek advice from Shelter or your local Citizens Advice Bureau (CAB), or reach out to your local county court to ask them for assistance. This article has been written in response to a tenant’s query: “What to do if my deposit isn’t protected?”. These measures are in place to ensure the tenant is not left out of pocket through no fault of their own. If so, they'll need to protect it in a government authorised scheme like ours. I have used this company for many years now to protect the deposits I take on my rental properties. You can still manually work out the value of deposit you need to return and send us the details at depositcapsupport@depositprotection.com. One thing I did notice was that according to my deposit certificate, the date of deposit protection was 6 weeks after my tenancy started. Rules surrounding returning a deposit. or agent must pay the deposit to the tenant without delay, less any deductions that the . Transfer the deposit by direct debit, bank transfer or cheque. Certificate Code or Deposit Account Number. At the end of the tenancy: You are free to return the deposit immediately to your tenant and make any necessary deductions. Your deposit must be protected if you have an assured shorthold tenancy. However, the landlord failing to protect the deposit does not make the landlord unable to pursue you for the cost of 'damage' to the property and the landlord is able to deduct them/seek them through the legal route even with the deposit issue. © 2021 The Dispute Service Limited, All Rights Reserved. I want to search for my deposit How to Initiate the Deposit Repayment The Deposit Protection Service (The DPS) Established in 2003, TDS is the longest serving Government-approved deposit protection scheme. As the home of deposit protection we've got it covered If you’re a landlord who’s taken a deposit for a tenancy, you need to protect it in a government authorised scheme. The service is very easy to use, I like the diary reminder one month before expiry. The Tenancy Deposit Scheme (TDS) is a government approved scheme for the protection of tenancy deposits; we offer both insured and custodial protection. You can find out easily if your landlord has checked your deposit with us. In my opinion, if you used the deposit protection company and they issued records and showed it was protected, then they have no case. 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At the end of a tenancy, the entire deposit is either paid back to the tenant, or the money is held until any disputes are settled, such as the landlord claiming part or all of the deposit to cover the cost of damages caused to the property during the tenancy. Do not send any private messages to any posters for any reason. You have the ability to Renew an existing tenant where you have issued a new AST without the need to re-enter all the tenancy details. I have asked my landlord why the delay and I have been told that this is because it takes DPS 30 days to protect a deposit once it has been received by them. Examples of client money can include tenants’ deposits (before and after they’re protected), landlords’ repair funds, rents, service charges and arbitration fees. Pay a small deposit protection fee to legally protect each deposit. The courts will consider your evidence and if they agree your deposit has not been protected they will then ask your landlord to either: The court may order the landlord to pay you between one and three times the original deposit amount. We also provide impartial adjudication for disputes that arise over the deductions from the tenancy deposits that we protect. Manage all of your protections and deposits releases online. The landlord needs to pay the deposit into the scheme within 30 days of the tenancy starting the date shown on the certificate is the date the deposit was paid into the scheme not whatever date they finishing processing the certificate. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Deposit Protections that have passed their AST End Date that require action are now clearly highlighted. #NewsStory: How to prepare for the Tenancy Deposit Scheme Annual Data Snapshot, Pay the deposit into a custodial scheme within 14 days, If your deposit has not been protected you can contact your landlord and ask them to do so immediately, You can contact your local county court and start proceedings against your landlord, If it is found that your landlord has not protected your deposit they will be ordered to either repay it to you, or to pay it into a custodial scheme within 14 days. ", #AskTDS: "Can my landlord charge me for cleaning? During your tenancy the nominated tenant will have received an email from the DPS confirming the deposit is protected and providing a ‘deposit ID’ and a ‘re-payment ID’ … Transfer the deposit to the TDP scheme is how you protect deposits, log in.. Not the case, you or the agent must give the deposit your! 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