473 Reviews (702) 707-9822 Website. Delivery & Pickup Options - 476 reviews of Crumbl Cookies - Centennial "Nothing like a delicious box of fresh baked cookies to complete the day. I had chosen that decision to get a refund. After reading his statement I had come to a conclusion. After leaving the building I called back the manager to have a private conversation. Crumbl Cookies in Las Vegas, NV. Compare pay for popular roles and read about the team’s work-life balance. In detail the manager had asked me how I wanted to fix the situation. Crumbl Cookies: Horrible Customer Service - See 11 traveler reviews, 54 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. “As a first time customer I heard many pleasant reviews about “Crumble Cookie” but I was not notified about the lack of customer service provided by the company. Crumbl Cookies are famous for their gourmet cookies that are baked from scratch and served fresh all day. The decision I made was to get a full refund. Because with the poor customer service & the non-existent employee to customer awareness leaves a new customer wondering...if they may have been scammed. I've been going to another Crumbl Cookies on Durango for the past few weeks and never noticed that there was one even closer to my home on Blue Diamond. Utah-Based Cookie Company Arrives in Las Vegas Today Crumbl Cookies offer fresh, warm cookies delivered or available at the new store by Bradley Martin Nov 30, 2018, 12:00pm PST Crumbl Cookies, Las Vegas. - See 10 traveler reviews, 53 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. 70 Reviews (702) 323-8005 Website. After reading this customer's complaint, what do you think? This lack of customer service has left many other customers dissatisfied with their purchase. Get directions, reviews and information for Crumbl Cookies - Blue Diamond in Las Vegas, NV. Crumbl Cookies - Blue Diamond 8085 Blue Diamond Rd Las Vegas NV 89178. Terrible technology, procedures, and service. My husband thinks that the white atmosphere is too sterile (as far as the business model goes), and that warm colors would be more inviting and cookie-like. I got to the store and they were not doing curb side delivery as advertised. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Crumbl Water. I highly recommend Crumbl Cookies!!! What I had not realized was how incapable the owner was at fixing the problem the “New” employee had created. We had a sugar cookie with pink frosting, one with chocolate frosting, a twix cookie and a chocolate chip cookie. (Because who eats half a Crumbl cookie?! ) Order food online at Crumbl Cookies, Las Vegas with Tripadvisor: See 14 unbiased reviews of Crumbl Cookies, ranked #1,956 on Tripadvisor among 5,229 restaurants in Las Vegas. I obviously would not recommend. I've even typed "how much does it cost to franchise a Crumbl Cookie on Maui?" Delivery & Pickup Options - 475 reviews of Crumbl Cookies - Centennial "Nothing like a delicious box of fresh baked cookies to complete the day. Parking: Private Lot. I ordered the 4 pack box online over an hour ahead of time. Be one of the first to write a review! After Purchasing cookies from this establishment you might be regretful for eating them. Crumble Cookie is delicious! We shared a box of 4 Crumbl cookies at the UNLV hockey game last week. How could the owner resolve the situation while retaining customer satisfaction? The options she offered me were for her to refund the prior purchase or have me pay the difference. In a brief summary here is the customer's first time experience written in detail. I would also like to emphasize the fact that they had not offered me cash. goes the people working there are uncomfortably nice. The service was amazing and the staff was very friendly. Crumbl is by far our favorite cookie spot. Sugar Cookie with Pink Frosting. In detail the manager had asked me how I wanted to fix the situation. With no other options available. I was pleasantly surprised to find out that Crumbl cookies was opening another location in Vegas. ... Crumbl took the city by storm, their Instagramable rounds now offered in thirty stores across six states with Las Vegas’ first arriving late 2018 at 8085 Blue Diamond Road followed by a second in Centennial. They send you what they have and I particularly don't like that since I'm picky. Crumbl Cookies, Las Vegas: 14 elfogulatlan értékelés megtekintése ezzel kapcsolatban: Crumbl Cookies, melynek osztályozása a Tripadvisoron 4/5, és az itt található 5 229 étterem közül a(z) 1 955. legnépszerűbb Las Vegasban. 653 likes. 12 oz. This is my second time getting Crumbl cookies, and it's just as... We always get the 4-pack and then cut each cookie in half so we can try all the flavors. The cookies were amazing!! 6255 S Durango Dr, Las Vegas, NV 89113 (702) 613-4667 Website Order Online Suggest an Edit Update menu. After reading this customer's complaint, what do you think? See restaurant menus, reviews, hours, photos, maps and directions. The cookies melt in your mouth and disappear from your plate. I almost gave up on Crumbl after the consistently slow service at the Centennial location, but this location saved Crumbl for me. Latest reviews, photos and ratings for Crumbl Cookies - Blue Diamond at 8085 Blue Diamond Rd in Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. I went inside...to pick up my order. Find out what works well at Crumbl Cookies from the people who know best. Get quick answers from Crumbl Cookies staff and past visitors. It’s recommended to wash down Crumbl Cookies and Crumbl Cream down with a drink. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View the menu for Crumbl Cookies and restaurants in Las Vegas, NV. After my experience I had realized that as the customer I was the problem solver in the situation provided by the employee. COVID update: Crumbl Cookies - UNLV has updated their hours, takeout & delivery options. RIVERDALE — C is for Crumbl Cookies. Get directions, reviews and information for Crumbl Cookies - UNLV in Las Vegas, NV. Crumbl Cookies - Centennial 5590 Painted Mirage Rd Ste 110 Las Vegas NV 89149. After reading his statement I had come to a conclusion. After leaving the building I called back the manager to have a private conversation. After my experience I had realized that as the customer I was the problem solver in the situation provided by the employee. Since it's much closer to my house because their first location is on the other side of town. With no other options available. Choose up to 4 specialty cookies of the week. 300 were here. Crumbl Cookies - UNLV 4700 S Maryland Pkwy Las Vegas NV 89119. if they may have been scammed. I selected available cookies online and paid online, including a tip. 2% milk. :-). Con: a... Sweet tooth looking for a cookie fix? Their award winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty… I highly recommend Crumbl Cookies!!! I had chosen that decision to get a refund. They gave me zero cookies but did not fully refund me. Menu & Reservations Make Reservations . 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What I was not notified about is the refund was not instantaneous. What I had not realized was how incapable the owner was at fixing the problem the “New” employee had created. Crumbl Cookies - Durango. $13.18 Prices on this menu are set directly by the Merchant . I love the simplicity of choice - 6 flavors from which to choose, 2 that are always available and 4...that rotate weekly. Is this a place where you pay before receiving your order? into an Internet search engine. It took them 15 minutes to acknowledge me at which time they informed me that half of cookies that I had already selected and paid for were not available. I approve of this business model, which puts me in mind of Trader Joe's and In 'N Out. How could the owner resolve the situation while retaining customer satisfaction? Choose up to 4 specialty cookies of the week. I had to partially pay for a product and service that I did not receive. As the manager put me on the spotlight with over 6+ people in the room I had rushed to a decision. As the manager put me on the spotlight with over 6+ people in the room I had rushed to a decision. less Website : crumblcookies.com Address : 6255 S Durango Dr, Ste 101, Las Vegas… into an Internet search engine. The staff was very friendly, service was fast... the cookies are OUT OF THIS WORLD GOOD! The decision I made was to get a full refund. Note: your question will be posted publicly on the Questions & Answers page. 615 Reviews (702) 660-0233 Website. They gave me zero cookies but did not fully refund me. Why? I will be looking at ordering online and have them shipped to my home in Kansas. Uncover why Crumbl Cookies is the best company for you. This lack of customer service has left many other customers dissatisfied with their purchase. At the Orleans Arena, I got a chance to sample their chocolate chip, sprinkle, chocolate, and sugar cookies with icing while attending Skate America. To summarize our conversation the owner had told me that she could do nothing to convenience me for the now $47 withdrawal from my account. No big deal. Domino's Pizza - 6255 S Durango Dr Ste 104. I have had these cookies and they are by far the most moist and delicious cookies I have ever had. I can't imagine treating a customer base like that and servicing. The frosted sugar and chocolate chip are my favs! Crumbl Cookies. Come visit in-store to smell the cookies baking, see bakers mixing dough, and become a part of the crumbl crew! -Mr LloydMore, I was skeptical that ANYTHING could be as good as Schmackery's in New York, but I was incorrect! All right, so if you're gonna eat ~700 calories of dessert, this is a good way to do it. But I disagree - I reminded him that PINK is the color, which is charming to me and puts me in mind of the pink frosting which tops the sugar cookie flavor. Crumbl Cookies is sooooo good and delicious! I ordered the carrot cake cookie and it was delicious! Their award winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty… More Info. Get directions, reviews and information for Crumbl Cookies - Centennial in Las Vegas, NV. Crumbl Cookies: "Huge, delicious cookies!" Fairfield Inn & Suites Las Vegas Northwest, La Quinta Inn & Suites by Wyndham Las Vegas Summerlin Tech, Courtyard by Marriott Las Vegas Summerlin. Their award-winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty cookies. :-)More, When you get your cookies delivered, you don't choose what kind you want. As an example of their customer service an anonymous customer had contacted me with their issue about the company. to pick up my order. Although the cookies are tasteful & pleasant they also are priced fairly, on the other hand the company fails to convenience the customer in any way if there is a problem to occur. 5590 Painted Mirage Rd, Las Vegas, NV 89149-4579. I usually like to be at least a little critical. Menu & Reservations Make Reservations . This is unheard of and unacceptable. less Website : crumblcookies.com Address : 4700 S Maryland Pkwy, Las Vegas, NV 89119 Snickerdoodle Cookie. I approve of this business model, which puts me in mind of Trader Joe's and In 'N Out. They even offer catering!" more. The problem that the employee created was a simple charging me the wrong price for the item I was purchasing. There aren't enough food, service, value or atmosphere ratings for Crumbl Cookies, Nevada yet. Get directions, reviews and information for Crumbl Cookies - UNLV in Las Vegas, NV. The options she offered me were for her to refund the prior purchase or have me pay the difference. I was pleasantly surprised to find out that Crumbl cookies was opening another location in Vegas. I had to partially pay for a product and service that I did not receive. They offer single, 4 pk, or 12 pack! Dessert delivered from Crumbl Cookies at 4700 S Maryland Pkwy, Las Vegas , NV 89119, USA What I was not notified about is the refund was not instantaneous. My husband thinks that the white atmosphere is too sterile (as far as the business model goes), and that warm colors would be more inviting and cookie-like. Pizza, Chicken Wings . Order Online Tickets Definitely coming here again! Taste verdict: Wow. This is a lot of sugar. So here...goes the people working there are uncomfortably nice.More. 12 oz. But what is not is their unpleasant Customer Service. 75 Reviews (702) 323-8005 Website. The cookies are amazing! - See 14 traveler reviews, 56 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. This is unheard of and unacceptable. Look no further. “As a first time customer I heard many pleasant reviews about “Crumble Cookie” but I was not notified about the lack of customer service provided by the company. Menu & Reservations Make Reservations . Latest reviews, photos and ratings for Crumbl Cookies - UNLV at 4700 S Maryland Pkwy Suite 135 in Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. What goes with cookies better than milk? I liked 3 out of 4 so that...wasn't too bad.More. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Staff is fun and fast. I have tried all flavors and the Birthday Cake is my favorite. In a brief summary here is the customer's first time experience written in detail. Crumbl Cookies are famous for their gourmet cookies that are baked from scratch and served fresh all day. Crumbl Cookies - UNLV 4700 S Maryland Pkwy Las Vegas NV 89119. Latest reviews, photos and ratings for Crumbl Cookies - Cannery at 2598 E Craig Rd Suite 100 in North Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. Dessert delivered from Crumbl Cookies at 5590 Painted Mirage Rd Las Vegas , NV 89149-4579 United States I requested to get zero cookies and just receive a refund. milk chocolate. Crumbl Cookies: Amazing and Wonderful!! Very good quality, large, and baked perfectly! Cookies were a good size and actually tasted good. I had never had Crumbl before. Menu & Reservations Make Reservations . Although the cookies are tasteful & pleasant they also are priced fairly, on the other hand the company fails to convenience the customer in any way if there is a problem to occur. Are the prices at this restaurant low or inexpensive? 12 oz. As an example of their customer service an anonymous customer had contacted me with their issue about the company. $13.18 Prices on this menu are set directly by the Merchant . But I disagree - I reminded him that PINK is the color, which is charming to me and puts me in mind of the pink frosting which tops the sugar cookie flavor. Brett is awesome! Since it's much closer to my house because their first location is on the other side of town. Pro: all staff were following Covid guidelines. In that conversation I had also found out the manager that I assumed was the manager was the owner! 77 reviews of Crumbl Cookies - UNLV "The cookies are lit! Specialties: Crumbl Cookies are famous for their gourmet cookies that are baked from scratch and served fresh all day. Chilled Sugar Cookie – Sugar Cookie, Sweet Almond Frosting, Cadbury Eggs Born in Utah, and now with dozens of locations including three in Las Vegas plus signage for a fourth recently raised on Durango, Crumbl remains a hot commodity thanks to #instagramworthy rounds that change weekly. Perfect for sharing or not ;) The picture doesn’t do...the cookies justice!More, This is the version of our website addressed to speakers of English in the United States. In conclusion the owner had made up excuses for the situation rather than solving it or providing convenience for the situation, she also pointed the blame at the new employee.” In other words she did not take responsibility for the problem her untrained and uneducated employee made. I requested to get zero cookies and just receive a refund. Nearby Restaurants. Come visit in-store to smell the cookies baking, see bakers mixing dough, and become a part of the crumbl crew! 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